BMT Team Coordinator, James Cordell, reflects on this year’s BMT Client Summit – a day of sharing, celebrating milestones, and exploring what’s next for BMT.
Each year, the BMT Client Summit brings our clients together to share insights, celebrate achievements and shape the future of our products. This year, representatives from the British Film Institute, British Arrows, Focal International, Ivors Academy, The Royal Television Society, BAFTA albert and BAFTA, joined us for a day of conversation, connection and collaboration.
The summit opened with Emma Perry, Director of BMT, presenting a preview of what’s to come on the BMT roadmap for 2025/26 and a look at our progress since last year’s summit. Highlights included:
- The Nucleus Admin Redesign
- Refining accessibility features on our Events system
- White labelling of our Events system, to enable clients to add their own logo, branding and personalised comms
During the day, a number of our clients showcased how they’re using Nucleus to support their projects and streamline workflows. Such sessions came from BFI, who shared how they use Nucleus for their Diversity Standards initiative (read more about the standards here) and BAFTA albert, who shared how Nucleus now powers their Sustainable Suppliers Directory. (Read more about the directory here.)
Alongside reflections, the summit focused on forward-facing ideas, including BMT’s exploratory development using AI within our products. Whilst BMT prides itself on being at the forefront of innovation, we as a company continue to value and celebrate human ingenuity and creativity. Any use of AI in BMT’s products suite is pursued ethically and with the sole aim of enhancing operational efficiency – never to replace human creativity. This included a presentation from Elisabetta Mezzaro, Client Support Lead & Junior Product Manager and Bella Grimwade, Client Support Executive on the following:
- Automated entry checking – helping save time while maintaining quality
- AI Assistant – designed to support viewers and voters with troubleshooting
Breakout groups gave everyone the opportunity to collaborate more closely, identifying new workflows Nucleus could support and suggesting areas where automation might help. These conversations were thoughtful and future-focused – with clients offering direct input on what they’d like to see next from us.
We closed the day by gathering feedback on potential features for future releases of Nucleus. These ideas will feed directly into our ongoing development roadmap and help ensure our work continues to meet real-world needs.
As we move forward, BMT remains focused on building tools that are not only innovative but grounded in purpose – making everyday work easier, while keeping people at the heart of everything we do.
Photography courtesy of BAFTA / Millie Turner.
The BMT Client Summit 2025 was produced by James Cordell and held at BAFTA 195 Piccadilly on Monday 30 June.